Contact us
We want your experience with LUNQA to feel effortless — from first scroll to checkout and beyond. If you have a question, concern, or simply want to get in touch, we offer several ways to reach us:
Email Support
Prefer a direct conversation? Send us an email at support@shoplunqa.com and one of our team members will get back to you within 24 hours on business days (Monday to Friday, 08:00 AM – 5:00 PM AEST).
Contact Form
For quick queries, you can also use our contact form — just leave your name, email, phone number and message, we’ll make sure the right person gets back to you within 24 hours on business days (Monday to Friday, 08:00 AM – 5:00 PM AEST).
Instant Answers in Our FAQ
Need help right now? Visit our FAQ page for instant answers to our most commonly asked questions.
Our customer support team is always happy to assist you – don’t hesitate to get in touch. We respond to all inquiries within 24 hours.
Email:Â support@shoplunqa.com
Address:Â 7 Eden Park Drive, Macquarie Park, NSW, 2113, Australia
Support Hours: Monday to Friday, 8:00 AM – 5:00 PM (AEST)